F.A.Q.
Check most frequently asked questions here, if you still need help then please contact us at info@semolinapasta.com
What is Semolina?
Semolina is the name of our company, and it refers to the flour we use. Semolina is special in that it is always milled from durum wheat, an ancient variety noted for its high protein and distinctive gluten structure—very plastic, but not very elastic—which allows pasta made with it to hold its shape but not get gummy. All of the bran and all of the germ are removed in milling, and the grain’s very coarse-but-uniform particle size lends itself to pasta with an even, dense texture.
What makes your pasta special?
Semolina, friction, time and temperature are the factors that set our pasta apart from commodity pasta. We start with semolina, never cutting with finer grinds of flour that absorb water too quickly making for mushy pasta. Then we make the pasta the old fashioned way, extruding through bronze dies rather than teflon, creating a rough surface texture that allows the pasta to hold sauce. Finally, we dry the pastas slowly and at low temperatures. Heat changes the aromas in the flour, so by taking our time, we allow the purest expression of the wheat to shine through.
Why does the color vary in your pasta?
We make our pastas in small batches, and we buy our semolina in small quantities compared to commodity pasta companies. Lots of semolina vary in color, protein and moisture, and all of these factors effect how we make each batch of pasta, and therefore the finished color of our product.
Is your pasta gluten free?
No.
Why can't I check out?
There are a couple of reasons you might be having trouble checking out:
- You cannot use Express Checkout methods like Apple Pay for pickup orders. These methods force shipping and will not allow you to check out.
- Fresh/refrigerated products do not ship, and will only allow you to check out if you choose Local Pickup.
Which Payment Methods Do You Accept?
Semolina accepts the following payment methods for online purchases:
• All major credit cards, as shown at checkout.
• PayPal: if you do not have an account yet, you can create one while shopping with us.
• Apple Pay, Google Pay, Samsung Pay.
Please note that your billing address must match the address on your credit card statement.
How Can I Track My Order?
Once you place your order online, you will be able to see the details of the purchase, follow its preparation, and see shipping updates in the My Account area.
Where did fresh pasta go?
We still make all of your favorite fresh pastas. You can order them for store pickup or local delivery at Ferrazzanis.com.
Do you sell wholesale?
We offer both retail and food service pasta wholesale in a limited capacity. To learn more, email us at sales@semolinapasta.com.